Quick Answer
No, posted payments cannot be edited directly. You'll need to delete the payment and re-enter it with the correct information.
Why This Works This Way
Posted payments are locked to maintain an audit trail and ensure accurate financial records. Once a payment has been posted, the system prevents direct edits to preserve data integrity and compliance requirements. Deleting and re-entering the payment ensures a clean record of the correction.
How to Correct a Posted Payment
- Locate the payment in the bank register
- Delete the incorrect payment by selecting it and choosing the delete option
- Verify the deletion appears in your activity log or transaction history
- Enter the payment again with the correct dates and payment information
- Confirm the new entry posts successfully
Important Things to Know
- Audit trail: The deletion will be recorded in your system's activity log
- Check timing: Make sure the new payment date is correct before re-entering, as this affects reporting and reconciliation
- Payment status: The corrected payment should reflect the actual payment date, not when you re-entered it
- Reconciliation: If you've already reconciled this period, you may need to unreconcile first before deleting the payment. In some cases, you will need to update an existing reconciliation for the same time period.
- CARET Pay: If the payment was processed through CARET Pay, you will need to re-enter it as a 'Cash' or 'Credit Card' transaction, since the ACH/CC payment has already processed the funds.