Why am I seeing duplicate transactions when using Download and Review?

  • Updated
Through our integration with Plaid, you may see what appears to be a duplicate transaction in the download feed from time to time.
The bank account Download and Review shows transactions that are pending at the time you perform the download, as well as those that have already cleared.
Each time you click on Download and Review, the bank sends over the 500 most recent transactions to be downloaded into our system. This is a pure download, and not a live update of the transactions. This means that when a transaction is pending, the bank sends it to us to display. When the transaction clears, the bank deletes the "Pending" transaction and creates a new one. The new "Cleared" transaction is sent over to us the next time you click on Download and Review since it is technically a new transaction on the bank end.
We do not remove any transactions from our end. Our system only shows the recently downloaded transactions, while the previously downloaded ones remain unchanged.

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