How do I reset My Password?

  • Updated
Would you like to change your CARET Legal password?
  1. This can be easily done by selecting My Settings under the down arrow next to your avatar .
  2. Click the Change Password link under your Username.


  3. Enter your Old Password, New Password and Confirm New Password in the expanded fields.

    Passwords must contain 8-12 characters, 1 uppercase letter, 1 lowercase letter, 1 number
  4. Click Enable 2 Factor Authentication... to be presented with the following 2 options.
    • Option 1: Scan with mobile device
    • Option 2: Activate via the web


  5. After you choose an option a prompt displays asking if you were able to successfully authenticate your Google Authenticator Code.
    • Clicking Yes means you will require 2FA when logging into your CARET Legal account.

  6. If you forget your password you can reset your password through the log-in screen by selecting Forgot Password.

  7. A link to reset your password will be sent to the email account that you use as your CARET Legal Username.

If you continue to experience any issues, a CARET Legal Support Specialist can also reset your password for you.

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