How do I contact CARET Legal Support?

  • Updated

To submit a ticket through your CARET Legal Account:

  1. Click ? on the top menu bar and select Contact Support from the drop-down menu.


  2. The Contact Support modal displays.


  3. You can also contact support at (855) 965-2360 option 1 or 3.

We offer a callback feature that will hold your place in line, preventing the need to actively wait on hold. We recommend leaving a cell phone number or direct line, as the system will not recognize extensions.

Note: Logging into the Customer Account Portal provides full-access to our knowledge base.       

Considering an upgrade?

With our premium support package, you’ll have round-the-clock access to our team of dedicated experts who are ready to assist you with any queries, technical issues, or concerns that may arise. Experience the convenience of unwavering assistance, empowering you to focus on what truly matters – your success.

*Available for Enterprise and Enterprise Plus plans at $25/month/user. A minimum of 10 users applies and a minimum term length. Reach out to your Account Executive or Client Success Manager for more information.

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