How to Process an ACH/ eCheck Payment with CARET Pay

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00:00: This video demonstrates, how to create, an eCheck or ACH transaction, using CARET

00:04: Pay.

00:08: To begin,

00:10: navigate to the top right toolbar and click the plus icon to open the quick add

00:13: menu.

00:17: Under billing and accounting, select apply direct payment.

00:23: In the apply payment modal,

00:25: choose the payer type.

00:27: The default selection is client, but this may be changed as needed.

00:35: Select the contact providing the payment method.

00:39: and in the payment details section at the top of the modal,

00:42: enter the payment amount.

00:46: The operating account is selected by default as the destination bank account

00:51: and the payment type will be CARET Pay. The

00:57: payment method dropdown displays any pre-saved payment methods, including both

01:02: credit card and bank account options. To

01:06: add a new payment method,

01:08: click add payment method

01:10: beneath the dropdown.

01:14: In the new payment method window,

01:16: toggle from credit card

01:18: to e-check ACH and enter the required account details,

01:23: including account owner, routing number,

01:26: account number,

01:27: account type,

01:29: billing address, and email address.

01:32: The email address will be used to send an electronic receipt.

01:36: Once all required fields are completed,

01:39: click Save.

01:40: After saving, select the newly added bank account from the Payment Method dropdown.

01:43: Use

01:47: the invoice list to allocate the payment as needed. To

01:52: complete the transaction,

01:54: select Apply and New to enter another payment,

01:58: Apply and Print to generate receipt,

02:02: or Apply and Close

02:04: to save and exit.

02:10: In addition to the Quick Add menu, direct payments can also be initiated from the

02:14: accounting module.

02:18: Select Invoices and Payments

02:21: and then click the plus icon in the green banner to access payment options including

02:24: Apply Direct Payment

02:28: and to create a Trust Retainer. When

02:33: creating a trust retainer,

02:35: the payer type defaults to primary client but can be changed if needed.

02:43: Select the paying contact,

02:47: the associated matter, the destination

02:51: account, either operating or trust,

02:54: and enter the payment amount.

02:59: Under payment method,

03:01: select Caret Pay,

03:04: and ensure a bank account is chosen to complete an e-check or ACH transaction.

03:12: If a payment method has not yet been saved,

03:15: use the Add Payment Method option.

03:20: A notes field is required for bookkeeping purposes and should include an explanation

03:26: of the retainer or credit being applied.

03:31: At the bottom of the screen, select Create Retainer

03:34: to process the transaction

03:37: or create and print to process the payment and to generate a PDF receipt.

03:50: This concludes the demonstration of how to complete an eCheck or ACH transaction

03:54: using CARET Pay.

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