How do I undo a Write-Off?

  • Updated
If you receive payment for an Invoice that you have previously written off, you can easily undo the write-off under the Invoices & Payments tab in the Accounting section. Undoing the write-off returns the balance back to the Invoice, and increases your Accounts Receivable balance. You can then apply the payment.
 
To undo the write-off:
  1. Click on the Invoice No. or click the kebab icon on the right side of an Invoice and select Edit from the drop-down menu to display the invoice edit page, click Actions and select Write-off from the drop-down menu.

  2. Simply uncheck the "Write-off remaining..." checkbox and click Save.
 
 

Was this article helpful?

0 out of 0 found this helpful